Legal

Terms of Service

Last updated: January 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the UnifiedOps website and services. By booking a call, signing up for a plan, or otherwise using our services, you agree to these Terms. If you don't agree, please don't use our services.

2. Our Services

UnifiedOps builds a custom website and pairs it with an ongoing marketing system: missed call text back, review management, one click marketing campaigns, local SEO, and a shared inbox. Hosting tiers and full pricing are described on our Pricing page.

3. Accounts & Onboarding

To get started, you'll provide accurate information about your business during onboarding. You're responsible for keeping your account and business information current and accurate.

4. Billing

Getting started costs a single upfront setup fee, described on our Pricing page. Your first month of the monthly plan is included in that fee. After that, the monthly plan renews automatically until canceled. You're responsible for all charges incurred under your account.

5. Cancellation

The setup fee is a single, non refundable purchase. The monthly plan can be canceled at any time, effective at the end of your current billing period. Since we host your site as part of the plan, canceling ends hosting, though you keep your domain and we'll export your site's content to you.

6. Acceptable Use

You agree not to use our services to:

  • Violate any applicable law or regulation
  • Send unsolicited or misleading communications
  • Infringe on the intellectual property or rights of others
  • Interfere with or disrupt the operation of our services

7. Text Messaging and Communications Tools

If your plan includes missed call text back, review requests, or marketing campaigns, you're responsible for using them in compliance with applicable messaging and telemarketing laws, including obtaining proper consent from your own customers before texting them.

8. Intellectual Property

Upon full payment, you own the content and branding created specifically for your website. UnifiedOps retains ownership of our underlying tools, templates, and processes used to deliver our services.

9. Disclaimers

Our services are provided "as is." While we build your site to a high standard, we don't guarantee specific business results, traffic, or revenue, as those depend on many factors outside our control.

10. Limitation of Liability

To the fullest extent permitted by law, UnifiedOps will not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability for any claim will not exceed the amount you paid us in the three months prior to the claim.

11. Termination

We may suspend or terminate your access to our services if you violate these Terms or fail to pay applicable fees.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our services after changes take effect means you accept the updated Terms.

13. Contact Us

Questions about these Terms? Reach out through our contact page.